What our clients say about us
Managing Director's comments:
I would like to thank everyone who has provided us at Carson Australasia with clear, definitive and practical feedback. Your ideas and suggestions have assisted us greatly in improving and ‘fine-tuning’ our training. We have trialled and often implement your suggestions wherever possible, and as a result I believe our training will improve and benefit future participants.
Thanks very much and good luck with your training!
Regards,
Margaret
Thanks very much and good luck with your training!
Regards,
Margaret
November 2009
”...the trainers kept it interesting and fun - the best environment to learn in”
”The trainer kept the class motivated at all times, and made the course fun. The content was all relevant and was something that I could take back and use in my current role.”
”The holistic approach to the subject, variations in methods of training (kept interest) and high,but achievable, expectations of all of the participants. The wide knowledge and experience of the senior trainer in this field was very helpful.”
”Trainers were focused on needs of the group and catering to individual differences.”
”I thought that package as a whole worked very well, plenty of information and help if required. The role play was very good.?”
”The trainer kept the class motivated at all times, and made the course fun. The content was all relevant and was something that I could take back and use in my current role.”
”The holistic approach to the subject, variations in methods of training (kept interest) and high,but achievable, expectations of all of the participants. The wide knowledge and experience of the senior trainer in this field was very helpful.”
”Trainers were focused on needs of the group and catering to individual differences.”
”I thought that package as a whole worked very well, plenty of information and help if required. The role play was very good.?”
October 2009
”Gave me an insight into what skills were needed to undertake my new role in an effective and efficient manner. Gave me confidence in myself.”
”The training was excellent. The course was fast paced & conducted in a serious but fun environment.”
”I found the case studies and scenarios the best aspects. I don't think there is anything needs to be improved the training went very well...”
”The training was excellent. The course was fast paced & conducted in a serious but fun environment.”
”I found the case studies and scenarios the best aspects. I don't think there is anything needs to be improved the training went very well...”
September 2009
”It was a totally new field to me despite some experience in training, however the course and trainer showed me how to put it all together and to get my expected outcomes. It was delivered in n interesting and relevant manner with any and all the support I requested. I thoroughly enjoyed the learning process after an absence of some 20 years from education facilities. I would recommend this RTO to anyone and everyone for their training and facilities.”
”The trainers created and maintained a professional, supportive environment. I was encouraged to explore the training and was allowed enough flexibility to include subject matter which was familiar and relevant to my work.”
”The trainers have large amount of knowledge to share...”
”Interaction between participants was encouraged to discuss and work over exercises.”
”It was realistic and was transferable to the workplace. I lived the group work and access to the computers was excellent...”
”I enjoyed the delivery style and the level of experience of the trainer was excellent and so helped to give further context and understanding to the unit.”
”The trainer imparted her knowledge and taught in a style that was very open and approachable.”
”The trainers created and maintained a professional, supportive environment. I was encouraged to explore the training and was allowed enough flexibility to include subject matter which was familiar and relevant to my work.”
”The trainers have large amount of knowledge to share...”
”Interaction between participants was encouraged to discuss and work over exercises.”
”It was realistic and was transferable to the workplace. I lived the group work and access to the computers was excellent...”
”I enjoyed the delivery style and the level of experience of the trainer was excellent and so helped to give further context and understanding to the unit.”
”The trainer imparted her knowledge and taught in a style that was very open and approachable.”
August 2009
”The knowledge, skills, patience and experience of the trainer was excellent, the venue and facilities available were great.”
”The presentation of the course was flexible and tuneable to the participants needs and to the material being presented.”
”It's hard to suggest improvements to training that is being improved as we speak. Continual improvement! The presentations and exercises were great.”
”Trainer was very patient when learners were struggling. Trainer took each individual learner on their own merits and skills.”
”Margaret Kling was an excellent trainer and had an in-depth knowledge of the subject and a broad experience in training and education which she could draw upon to train people.”
”The presentation of the course was flexible and tuneable to the participants needs and to the material being presented.”
”It's hard to suggest improvements to training that is being improved as we speak. Continual improvement! The presentations and exercises were great.”
”Trainer was very patient when learners were struggling. Trainer took each individual learner on their own merits and skills.”
”Margaret Kling was an excellent trainer and had an in-depth knowledge of the subject and a broad experience in training and education which she could draw upon to train people.”
July 2009
”I have had good reports from the employees that have attended this course...”
”The overall package which was delivered was very beneficial and it was a great course to attend...”
”Flexible delivery - training was set at own pace, realistic examples included in training package and the availability of support and advice from online trainers was great!”
”The trainer was easy to approach and responsive to all question and doubtful points.”
”The overall package which was delivered was very beneficial and it was a great course to attend...”
”Flexible delivery - training was set at own pace, realistic examples included in training package and the availability of support and advice from online trainers was great!”
”The trainer was easy to approach and responsive to all question and doubtful points.”
June 2009
”Thank you very much Margaret and everybody at Carson! I had such a fantastic fun experience while I was there, it was hard to believe that I was achieving a qualification (nothing at all like my experience at Uni or TAFE)! I really liked how you involved everybody in the training sessions/activities, as I feel we all learnt a lot from the others that were participating. I will definitely recommend you to anybody that is interested in getting their TAA in the future.”
May 2009
”Great course – look forward to reunion!”
April 2009
”I thought the course was professionally set up and delivered. I would have no hesitation in recommending this training company to anyone that would consider them as an option to provide corporate training. Very enjoyable and professional organisation.”
March 2009
”Course was well run with a good flow and kept on track. Would have liked a bit more on what works well for presenting training, something as simple as asking each person to give their best tip or worst training moment and a discussion. Otherwise great. I will recommend this course to others. Thanks.”
”I enjoyed the training program, I learnt heaps and met some interesting people. I feel a lot more confident now that I have completed the course and will look forward to delivering training.”
”I enjoyed the training program, I learnt heaps and met some interesting people. I feel a lot more confident now that I have completed the course and will look forward to delivering training.”
January 2009
”Great course, I just hope I achieved the training requirements. Thank you and staff.”
”At the beginning of the course I was a little bit lost but after the first few days it all came together. I was also lucky to be able to reflect on the course after it ended and that helped me to understand more. Thank you.”
”Overall a very positive experience.”
”Has direct relevance to my career.”
”At the beginning of the course I was a little bit lost but after the first few days it all came together. I was also lucky to be able to reflect on the course after it ended and that helped me to understand more. Thank you.”
”Overall a very positive experience.”
”Has direct relevance to my career.”
December 2008
”I learnt heaps and I will be able to implement some of this into my work.”
”The course was fantastic, and I will be recommending it to all that I know in the training field. It was defiantly well worth it. Margaret you did such a wonderful job of teaching us, a big thank you.”
”The course was fantastic, and I will be recommending it to all that I know in the training field. It was defiantly well worth it. Margaret you did such a wonderful job of teaching us, a big thank you.”
November 2008
”I enjoyed the training program very much. I learned from this training and would apply those learnings in my workplace Thank you very much for a wonderful learning experience.”
”I would definitely recommend Carson Australasia to anyone seeking this type of training.”
”Margaret would have to be one of the most approachable and professional facilitators I have encountered. Made me feel very comfortable and was always there to offer her support and guidance.”
”The training was relevant to my work and will assist my professional development.”
”I would definitely recommend Carson Australasia to anyone seeking this type of training.”
”Margaret would have to be one of the most approachable and professional facilitators I have encountered. Made me feel very comfortable and was always there to offer her support and guidance.”
”The training was relevant to my work and will assist my professional development.”
September 2008
”The course easily met all my expectations of what needs to be covered in the course and neatly packaged into a time-frame that should suit a high percentage of candidates. In saying that, Margaret was clearly ready to help in any way possible if the time-frame or course content did not entirely suit an individuals' needs or learning capacity. Overall, a highly interesting and dynamic delivery of the course by a friendly, and dynamic team of individuals who are perpetually ready to venture out beyond their call of duty as first class facilitators. I am from Perth, and it was worth every effort making the interstate journey to Carson Australasia. I'll be back to say G'day and see how the team is doing at every available opportunity. Spot on!”
”Thank you very much!”
”Thank you very much!”
July 2008
”Great course that was structured very well.”
”A really excellent course and one that I felel will have a lot of practical benefit for me in the immediate here and now.”
”I would strongly recommend this course to anybody looking to advance or further their career, this course gives you the skills to take you to the next level.”
”A really excellent course and one that I felel will have a lot of practical benefit for me in the immediate here and now.”
”I would strongly recommend this course to anybody looking to advance or further their career, this course gives you the skills to take you to the next level.”
June 2008
”I feel the course as not relevant to my job, however it was a requirement and so I completed it. This does not mean that I did not learn anything, quite the opposite. It was very informative and even not not relevant it kept me interested for the whole 2 weeks. Thank you.”
Click here to read the "When eight is enough (or sometimes nine)" poem written by one of our participants on our 2nd June 2008 course.
Click here to read the "When eight is enough (or sometimes nine)" poem written by one of our participants on our 2nd June 2008 course.
May 2008
”Margaret was so professional in every way, the information was heavy but she moved it with pace and confidence which up lifted you on the same path of learning. The whole experience made you feel part of a group and sharing of knowledge that opened great windows to other companies and teaching styles.”
April 2008
Below is an email received from one of our participants:
Hi Margaret,
Just a brief note to thank you and the Team at Carson for the feedback on my post course assignment and subsequent issue of a Certificate IV in Training and Assessment.
I am happy to advise anyone (and for this email to be included in your testimonials if you so wish) that your course was a pleasure to undertake.
From my initial inquiries about your course to receipt of my Certificate, I found the assistance, content, pace and delivery of Carson's training to be friendly, relaxed and professional. Nothing seemed to be a bother or too difficult for you or the Team. The overall highlight for me was the style and manner in which your training built an enjoyable working cohesion amongst people from a wide and diverse background of employment and life experience.
Thank you again. I wish you and the Team all the best for your future training and I shall keep a look out for the Carson reunion.
Kind Regards,
Dave English
D.J. ENGLISH
Warrant Officer Class One
Regimental Sergeant Major
Hi Margaret,
Just a brief note to thank you and the Team at Carson for the feedback on my post course assignment and subsequent issue of a Certificate IV in Training and Assessment.
I am happy to advise anyone (and for this email to be included in your testimonials if you so wish) that your course was a pleasure to undertake.
From my initial inquiries about your course to receipt of my Certificate, I found the assistance, content, pace and delivery of Carson's training to be friendly, relaxed and professional. Nothing seemed to be a bother or too difficult for you or the Team. The overall highlight for me was the style and manner in which your training built an enjoyable working cohesion amongst people from a wide and diverse background of employment and life experience.
Thank you again. I wish you and the Team all the best for your future training and I shall keep a look out for the Carson reunion.
Kind Regards,
Dave English
D.J. ENGLISH
Warrant Officer Class One
Regimental Sergeant Major
March 2008
”Excellent course, however it was intense. But I have a better understanding of how to structure and write a training programme. The bonus is I can now work out, with the assessment focus, how effective training has been. It will definitely be of assistance in my future career options.”
”The course was great, I'm glad I got the opportunity to participate and learn with Carson.”
”Thanks enjoyed the course and found it very valuable”
”The course was great, I'm glad I got the opportunity to participate and learn with Carson.”
”Thanks enjoyed the course and found it very valuable”
February 2008
”Very enjoyable!”
”Very enjoyable and professional”
”Very enjoyable and professional”
December 2007
Our last course for 2007 ran from November to early December and feedback for that course is provided below. We did, however, complete an RPL application for one person requiring this over the Christmas period and we have attached his thoughtful letter for your perusal. Thanks Lawrie!
Please click here to read Lawrie Grant-Lapre’s letter to Carson
Please click here to read Lawrie Grant-Lapre’s letter to Carson
November 2007
”I believe your course was appropriate for adult learners. Let’s remember some adults haven’t studied for 10-15 years or longer. Your program engages adults at the rate they want to participate and that’s perfect and fun too. You were available and accepting to all. If participants need further information you were approachable and encouraging!”
”I found the atmosphere excellent I feel new friendships have been made. The diversity of the group made for a wide learning platform with valuable input. Staff fostered a non-threatening and ‘genuine’ atmosphere which makes the experience a memorable one. Many thanks.”
”Great ambiance, professional team, good fun. The training took me to the next level in training skills and helped me to improve professionally in different ways. Thanks a lot folks!”
”Enjoyed the course and conducted superbly!”
”I found the atmosphere excellent I feel new friendships have been made. The diversity of the group made for a wide learning platform with valuable input. Staff fostered a non-threatening and ‘genuine’ atmosphere which makes the experience a memorable one. Many thanks.”
”Great ambiance, professional team, good fun. The training took me to the next level in training skills and helped me to improve professionally in different ways. Thanks a lot folks!”
”Enjoyed the course and conducted superbly!”
October 2007
”Upgrade course 8th Oct. I thoroughly enjoyed the course. The presentations were interesting and varied.”
”Good solid training, good atmosphere and depth of knowledge.”
”Very enjoyable course looking forward to more learning with Carson.”
”Thank you, and well done. Margaret is excellent and makes everyone at ease so quickly. I will benefit from that course at once.”
”Good solid training, good atmosphere and depth of knowledge.”
”Very enjoyable course looking forward to more learning with Carson.”
”Thank you, and well done. Margaret is excellent and makes everyone at ease so quickly. I will benefit from that course at once.”
September 2007
”I was so impressed with Margaret and her skills as a trainer. She is so knowledgeable, approachable and funny! Made the sessions very enjoyable. The training room was well resourced - the whiteboard and laptops made it very professional and easy for us to do research. The food and lollies were great too! A good experience and I will definitely recommend it to others”.
”The course was great, thanks! I would be interested in information in the Diploma course once it is up and running!”
”An excellent course presented by a very knowledgeable and approachable trainer”
”A pleasure to attend, most enjoyable.”
”Good course for time allocated.”
”Very informative and enjoyable course. Energy kept high! Different fields of industry catered for in examples.”
”The course was great, thanks! I would be interested in information in the Diploma course once it is up and running!”
”An excellent course presented by a very knowledgeable and approachable trainer”
”A pleasure to attend, most enjoyable.”
”Good course for time allocated.”
”Very informative and enjoyable course. Energy kept high! Different fields of industry catered for in examples.”
August 2007
”An excellent course that I will recommend to other professionals who are interested in completing their Certificate IV!”
”Thank you very much, Margaret is a wonderful teacher and so is Dee!”
”Thank you very much, Margaret is a wonderful teacher and so is Dee!”
May 2007
”I really enjoyed the training, I found both the content and the time it took to be most enjoyable. The resource material was well structured and easy to follow”
”I was made to feel a part of the group and of Carson in general. The trainer was experienced and knowledgeable and managed the group extremely well. I liked her interpersonal ability and will definitely tell other including my training unit of the many positives of the organisation”
”This course was well above what I expected. Right from Day 1 to Day 8. Not only did we learn a lot from the course, bit it was done in a very fun and enjoyable manner”
”I have enjoyed this course. Morno’s were fantastic!”
”Well done Carson!!”
”Training program exceeded my requirements but was nonetheless rewarding”
”I was made to feel a part of the group and of Carson in general. The trainer was experienced and knowledgeable and managed the group extremely well. I liked her interpersonal ability and will definitely tell other including my training unit of the many positives of the organisation”
”This course was well above what I expected. Right from Day 1 to Day 8. Not only did we learn a lot from the course, bit it was done in a very fun and enjoyable manner”
”I have enjoyed this course. Morno’s were fantastic!”
”Well done Carson!!”
”Training program exceeded my requirements but was nonetheless rewarding”
March 2007
”Margaret and Dan and team did their best to ensure everyone participated and was made to feel welcome – I enjoyed it thoroughly”
”The pace was good – kept people engaged & motivated. I felt Margaret adapted and responded to the group effectively. I fell the training has helped increase my confidence”
”The pace was good – kept people engaged & motivated. I felt Margaret adapted and responded to the group effectively. I fell the training has helped increase my confidence”
February 2007
”Excellent course – very inclusive and extremely professional delivery”
”I really enjoyed the course. I appreciated the common sense structure”
”Group activities were very helpful – it was good to hear other peoples’ input and opinions, it helped me a lot”
”Thankyou, I feel everyone was included and made feel comfortable throughout the course. Margaret is very enthusiastic. I enjoyed myself thoroughly”
”Very impressed and will advise others to attend”
”I really enjoyed the course. I appreciated the common sense structure”
”Group activities were very helpful – it was good to hear other peoples’ input and opinions, it helped me a lot”
”Thankyou, I feel everyone was included and made feel comfortable throughout the course. Margaret is very enthusiastic. I enjoyed myself thoroughly”
”Very impressed and will advise others to attend”
January 2007
”Margaret made me/the group feel very welcome and safe to have our say and get involved. Her patience was greatly appreciated and her freedom of sharing knowledge was fantastic.”
”It was really fun and reminded me how much I enjoyed learning.”
”Overall the training was fantastic. You are a very astute, clever trainer and this was evident to me by the way you conducted the training.”
”I appreciate the time and effort taken by everyone at Carson and I look forward to returning to continue my professional development.”
”It was really fun and reminded me how much I enjoyed learning.”
”Overall the training was fantastic. You are a very astute, clever trainer and this was evident to me by the way you conducted the training.”
”I appreciate the time and effort taken by everyone at Carson and I look forward to returning to continue my professional development.”
November 2006
”I found the course enjoyable, informative and extremely beneficial. Carson provided an outstanding learning environment. Thank you for a wonderful experience.”
”Thank you for an enjoyable course. I learnt a lot and felt very comfortable in the learning environment.”
”I’d have no hesitation recommending CA as the first stop in completing the TAA40104 Course.”
”I have recommended others to attend this course and will continue.”
”Thoroughly enjoyable; put this course off for a couple of years as thought it would be awful – sorry I put it off so long – Thanks.”
”Thank you for an enjoyable course. I learnt a lot and felt very comfortable in the learning environment.”
”I’d have no hesitation recommending CA as the first stop in completing the TAA40104 Course.”
”I have recommended others to attend this course and will continue.”
”Thoroughly enjoyable; put this course off for a couple of years as thought it would be awful – sorry I put it off so long – Thanks.”
August - September 2006
”I'd like to thank you very much for making the TAA course easy to understand and it was also a very comfortable learning environment which was a major plus for me since I am Autistic.”
”Thank you Margaret – your obvious expertise was invaluable”
”Thank you for the hospitality that was afforded to me by you and your staff during the course – I had an enjoyable time on the course”
”I find it impossible to submit thoughts of improvement to a course that I believe is the most challenging and rewarding course I have ever been on. Thank you Margaret and the team from Carson Australasia”
”Thank you Margaret – your obvious expertise was invaluable”
”Thank you for the hospitality that was afforded to me by you and your staff during the course – I had an enjoyable time on the course”
”I find it impossible to submit thoughts of improvement to a course that I believe is the most challenging and rewarding course I have ever been on. Thank you Margaret and the team from Carson Australasia”
May - July 2006
”I thoroughly enjoyed the course, it has given me the knowledge and qualifications to direct my career to the area that has always interested me. I found it really motivating and look forward to using my new found skills Thankyou.”
”You guys are very professional! Thanks”
”One of the most enjoyable courses I’ve ever attended. Well constructed and excellent delivery”
”Margaret explained everything very well and I enjoyed it immensely.”
”Great value. Well done.”
”You guys are very professional! Thanks”
”One of the most enjoyable courses I’ve ever attended. Well constructed and excellent delivery”
”Margaret explained everything very well and I enjoyed it immensely.”
”Great value. Well done.”
April 2006
”Margaret you are an excellent trainer and you are one to the reasons why I would definitely attend further courses at Carson. I think the size of the group made for some great group dynamics.”
”I researched the training organisations that were offering this Cert IV in Brisbane and I found Margaret’s qualifications to be of a very high standard. This was confirmed by the quality of the training and enthusiasm Margaret was able to maintain over the seven days. Thank you”
”The course was run professionally in a very comfortable learning environment. Margaret’s energy was boundless and Dan’s morning and afternoon teas were really appreciated. Moving people around to different seating positions every day was a successful strategy. I felt the group discussions were more productive than the whole group discussions. Thank you!”
”I researched the training organisations that were offering this Cert IV in Brisbane and I found Margaret’s qualifications to be of a very high standard. This was confirmed by the quality of the training and enthusiasm Margaret was able to maintain over the seven days. Thank you”
”The course was run professionally in a very comfortable learning environment. Margaret’s energy was boundless and Dan’s morning and afternoon teas were really appreciated. Moving people around to different seating positions every day was a successful strategy. I felt the group discussions were more productive than the whole group discussions. Thank you!”
February 2006
”Having not studied for 18 years I was nervous about my abilities. Margaret understood and encouraged throughout. It was a great re-introduction to learning”
”Great trainer – very helpful and friendly!”
”Great trainer – very helpful and friendly!”
December 2005
”Margaret and staff were a pleasure to deal with. Their friendly and
professional approach to all aspects of business saw my RPL process
completed efficiently and thoroughly. I would highly recommend Carson
Australasia for any training or RPL.”
November 2005
”A great week...very easy to understand. You made the week enjoyable and I have made a recommendation for [my company] to continue using Carson Australasia in future. Thanks again”
”Congratulations Margaret and team. A very well presented training package. Very professionally executed. Look forward to furthering my training with your organisation”
”Thank you for a very positive learning experience”
”This will definitely assist me with my career development”
”Group interaction was very interesting”
”The first course I have attended that at the end of the course I am confident that I can immediately go out and apply what I’ve learnt. Thanks!”
”Great work. Loved it. Gained a lot from this course. Will recommend this to others”
”Congratulations Margaret and team. A very well presented training package. Very professionally executed. Look forward to furthering my training with your organisation”
”Thank you for a very positive learning experience”
”This will definitely assist me with my career development”
”Group interaction was very interesting”
”The first course I have attended that at the end of the course I am confident that I can immediately go out and apply what I’ve learnt. Thanks!”
”Great work. Loved it. Gained a lot from this course. Will recommend this to others”
October 2005
”Really enjoyed this course, you explained everything thoroughly and I was able to really grasp everything that you taught! Thank you very much!”
”It was as good as had been recommended!”
”Margaret ensured we were all included and felt part of this program. A very rewarding experience!”
”Thanks for making my week so much fun, I really feel I’ve come away with great skills both professionally and personally”
”Best training I’ve ever experienced!! Thankyou!!”
”Thanks for a memorable week!”
”Thanks a lot for all your knowledge and help and a great week”
”It was as good as had been recommended!”
”Margaret ensured we were all included and felt part of this program. A very rewarding experience!”
”Thanks for making my week so much fun, I really feel I’ve come away with great skills both professionally and personally”
”Best training I’ve ever experienced!! Thankyou!!”
”Thanks for a memorable week!”
”Thanks a lot for all your knowledge and help and a great week”
September 2005
”I want to thank you for the insights, ideas and suggestions you gave us...”
”Thank you for all the effort you put into our course. You gave us plenty of support and encouragement. Your warmth made us all feel immediately comfortable and created a very positive learning environment...”
”Thank you for all the effort you put into our course. You gave us plenty of support and encouragement. Your warmth made us all feel immediately comfortable and created a very positive learning environment...”
(The originals of this feedback can be sighted at our office on request.)