Carson Australasia

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Language, Literacy & Numeracy

To successfully complete the TAE40110 Certificate IV in Training and Assessment or components thereof and to work for a training organisation in this role you will be required to have a level of language and literacy skills which may include:

Oral Communication:

  • Engages in complex oral communication, exploring issues, problem solving, builds and maintains understanding and rapport.
  • Interpersonal skills and use of language that demonstrates cultural sensitivity.
  • Negotiates agreed outcomes for a group, incorporating diverse needs and opinions, leads and facilitates group discussions which explores solutions.
  • Ability to explore ideas in discussion by comparing them with those of others, building on others' ideas to advance discussion and questioning others to clarify ideas.
  • The capacity to negotiate a beneficial outcome, to identify and resolve conflict.
  • The capability to work with others, to contribute and collaborate.


  • The ability to design and develop all documentation for learning programs and assessment tools.
  • Writes clear and detailed instructions organised sequentially for individual members of a group in order to complete a group activity.
  • The capability to use a variety of strategies for planning, drafting, reviewing and proofreading own writing.
  • Completes workplace records and forms accurately and legibly using correct technical and enterprise specific vocabulary.


  • Gathers information for research from a variety of sources and critically analyses and reviews.
  • Identifies critical information from the organisational plan, work programs and team members’ individual training needs assessments to design a program for team skills development.
  • Review team members’ individual work plans and makes recommendations for skills development.


  • Experiments with various approaches to learning and reflects on effectiveness in different situations.
  • Develops a formal learning plan with short and longer term objectives, timeframes and actions, taking potential barriers to learning iinto account.
  • Identify personal strengths and weaknesses in different contexts and seek to develop skills and knowledge in areas of need.
  • Self directs learning.
  • Stays focused on achieving learning goals despite distractions and problems.
  • Contributes to effective group and team interaction by clarifying tasks, recognising each members' strengths, negotiating roles and assisting with conflict resolution.
  • Participates in professional/technical or community networks where appropriate.


  • Read and discuss data from charts or tables.

If for any reason you are concerned about your level of English or literacy, you are invited to do a Language, Literacy and Numeracy assessment. This assessment will give the trainers information that they will utilise to put specialist LLN support strategies in place to help and support your learning needs and to achieve your new qualification.